Terms Conditions

DryFruit Basket Customer Agreement

This Agreement (the "Agreement") is a legal agreement between you and Supply Links (the sole owner of its brand "DryFruit Basket" & "DryFruit Basket.in") that states the terms and conditions under which you may receive the DryFruit Basket Service and use the DryFruit Basket Web site ("DryFruit Basket.in"). If you use the DryFruit Basket Service or DryFruit Basket.in, you agree to these terms and conditions.

DryFruit Basket Service

The DryFruit Basket Service is a transaction, information and communication service available to authorized users ("customers") who access DryFruit Basket.in. DryFruit Basket.in currently provides an online dry fruits & nuts shopping and delivery service, and may in the future provide additional shopping and related services. DryFruit Basket's employees, agents or designees will shop and deliver dry fruits and nuts orders placed with the DryFruit Basket Service. Prices of products sold online may differ from those in retail stores. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be guaranteed for the transaction. Payment for dry fruits and nuts, and associated shopping and delivery fees is due at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If DryFruit Basket.in cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the DryFruit Basket Service, you may call customer service at the time of receiving your order at 8424 888 555. DryFruit Basket.in's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.

  • Pricing : All the products listed on DryFruit Basket.in will be sold at MRP unless otherwise specified. The prices mentioned on the website will be applicable at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis, changes in pricing would be updated almost immediately on the portal.
  • Cancellation Policy : As a policy, we do not cancel any order after it is placed on the portal. However, if you need to add more products, you need to call us on customer care number 8424 888 555. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
  • Return & Refunds : We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs. 500, you will be assessed an additional delivery fee.
  • Product Quality : If you have any query related to Product Quality; please write to us within 5 days of the Delivery.

Property Rights

  • Copyright : All content on DryFruit Basket.in including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of DryFruit Basket.in, Supply Links ALL RIGHTS RESERVED, or its content providers. DryFruit Basket.in authorizes you to view and copy for the sole purpose of placing an order with DryFruit Basket.in, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on DryFruit Basket.in, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of DryFruit Basket.in is strictly prohibited. DryFruit Basket.in reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from DryFruit Basket.in.
  • Trademarks : "DryFruit Basket," "DryFruit Basket.in,", all DryFruit Basket.in logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of DryFruit Basket.in or otherwise proprietary to DryFruit Basket.in and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on DryFruit Basket.in are the property of their respective owners.

Your Account

You agree to provide DryFruit Basket.in with accurate and complete information as required by registration for the DryFruit Basket Service ("Customer Registration Data"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify DryFruit Basket.in of any change in your Customer Registration Data at customercare@dryfruitbasket.in. Upon registration, your username and password will allow you to access the DryFruit Basket Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify DryFruit Basket.in promptly of any unauthorized use of your password or your account. You will remain liable for any use of the DryFruit Basket Service until you notify DryFruit Basket.in of the unauthorized use, loss or theft.

Reviews, Comments, Communications, and other Contents

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. DryFruit Basket.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

  • (You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
  • (DryFruit Basket.in may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of DryFruit Basket.in violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.
  • (Any information provided by you on this site shall not be misleading in any way.

Unauthorized or Fraudulent Use

DryFruit Basket.in does not offer the DryFruit Basket Service to children. By registering for the DryFruit Basket Service, you warrant that you are at least 18 years old. If you are under 18, you may use the DryFruit Basket Service only with the involvement of a parent or guardian. From time to time, DryFruit Basket.in may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

Changes in Agreement or DryFruit Basket Service

DryFruit Basket.in may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the DryFruit Basket Service. If DryFruit Basket.in makes material changes to this Agreement, DryFruit Basket.in will provide notice to you in a manner provided in this Agreement. Your use of the DryFruit Basket Service after any such change will be conclusively deemed acceptance of such change. DryFruit Basket.in may discontinue or revise any or all aspects of the DryFruit Basket Service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your DryFruit Basket Service and terminate this Agreement.

Disclaimer of Warranty and Limitation of Liability

YOUR USE OF THE DRYFRUIT BASKET SERVICE, DRYFRUIT BASKET.IN AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK. THE DRYFRUIT BASKET SERVICE, DRYFRUIT BASKET.IN AND ITS CONTENTS ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, DRYFRUIT BASKET.IN DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES, AND WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. DRYFRUIT BASKET.IN DOES NOT WARRANT THAT THE FUNCTIONS PROVIDED BY DRYFRUIT BASKET.IN WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DRYFRUIT BASKET.IN OR THE SERVER THAT MAKES IT AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. NEITHER DRYFRUIT BASKET.IN NOR ANY OF ITS DIRECTORS, EMPLOYEES, AGENTS, LICENSORS OR MERCHANTS (COLLECTIVELY, ITS "ASSOCIATES") SHALL BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE DRYFRUIT BASKET SERVICE, DRYFRUIT BASKET.IN, THE INTERNET OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR RELATIONSHIP WITH DRYFRUIT BASKET.IN.

Indemnification

You agree to defend, indemnify and hold DryFruit Basket.in and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

Termination

DryFruit Basket.in may suspend or terminate your access to the DryFruit Basket Service at any time for any reason with or without notice to you. You may terminate your DryFruit Basket Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

Privacy and Security

Your privacy is very important to DryFruit Basket.in. Please click here to review a complete statement of our Privacy and Security Policy, which also governs your use of DryFruit Basket.in and the DryFruit Basket Service.

  • Aggregated Information : DryFruit Basket.in may use aggregated information regarding its customers and usage of the DryFruit Basket Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes..
  • Third Party Service Providers: DryFruit Basket.in may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.
  • Sale of Business : DryFruit Basket.in may transfer Customer Registration Data and other personal information in connection with the sale of DryFruit Basket.in or the sale or transfer of its business operations in your geographic area to a third party provider of dry fruits and nuts ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.
  • Enforcement of Agreement or Compliance with Law : DryFruit Basket.in may use or disclose personal information when DryFruit Basket.in believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of DryFruit Basket.in or its users or to comply with the law.

Notices

DryFruit Basket.in may give notice to you of a change in this Agreement and any other matter by general posting on DryFruit Basket.in, by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.

Legal and Miscellaneous

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

  • Arbitration : If any dispute arises between you and DryFruit Basket.in during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by DryFruit Basket.in. The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.
  • Applicable law : This site is created and controlled by DryFruit Basket.in. The laws of India shall apply and courts in Mumbai shall have jurisdiction in respect of all the terms, conditions and disclaimers. DryFruit Basket.in reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of DryFruit Basket.in. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.

Indemnity

You agree to defend, indemnify and hold harmless DryFruit Basket, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to DryFruit Basket or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

This User Agreement is effective unless and until terminated by either you or DryFruit Basket. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. DryFruit Basket may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to DryFruit Basket. Upon any termination of the User Agreement by either you or DryFruit Basket, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. DryFruit Basket's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Our Corporate Office Address

Customer Care : customercare@dryfruitbasket.in or call at 8424 888 555.